77kk Privacy Policy — How We Keep Your Information Safe

Welcome to 77kk. This privacy policy document explains in detail how 77kk collects your personal information, the purposes for which it is used, and the measures we take to keep your data secure.

77kk is a trusted online gaming platform in Bangladesh. We believe privacy is a fundamental right, so our privacy policy is built around keeping your personal information as secure as possible. By using this platform, you agree to the terms of this privacy policy.

Our privacy policy is reviewed and updated regularly. We will notify you of any significant changes via email or an in-platform notification.

Under the 77kk privacy policy, we collect two types of information — data you provide directly and data generated automatically while you use the platform. Details are outlined below:

• Personally Identifiable Information: Full name, date of birth, national ID number, email address, and mobile number.
• Financial Information: Mobile Banking, Nagad, or Rocket number, transaction history, and deposit/withdrawal records.
• Device & Technical Information: IP address, browser type, operating system, and device ID.
• Gaming Activity Data: Betting history, game preferences, session duration, and win/loss records.
• Contact Information: Chat logs with the support team, email correspondence, and complaint details.
• Verification Documents: Copy of national ID or passport (for KYC purposes).

Under the 77kk privacy policy, collected data is used only for specified purposes. Your information will never be misused.

Your data may also be used to send you relevant promotional offers — however, you can opt out of marketing communications at any time.

77kk never sells your personal information or shares it with advertisers. However, limited data sharing may be necessary in certain circumstances:

• Payment Processors: Financial information shared with Mobile Banking, Nagad, and Rocket as needed to process transactions.
• Security Services: Specialized services for fraud detection and cybersecurity.
• Legal Authorities: Information required under valid legal directives or court orders.
• KYC Verification Service: Authorized third parties for identity verification.

77kk uses cookies and similar tracking technologies on its website and app. As part of this privacy policy, we are transparent about the types of cookies in use:

• Essential Cookies: These are essential for maintaining login sessions and ensuring account security.
• Functional Cookies: Remembers your preferred language, games, and settings.
• Analytical Cookies: Used to monitor and improve platform performance.

You can disable cookies at any time from your browser settings. Note that disabling certain essential cookies may affect the functionality of some platform features.

77kk uses industry-leading security technology to protect your personal and financial information. Security is the top priority in our privacy policy.

• 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Masking: Sensitive stored data is protected using masking technology.
• 24/7 Monitoring: Our security team monitors systems around the clock.

Under the 77kk privacy policy, you have several rights over your own data. Learn about these rights and exercise them whenever needed.

• Right to Access Information: You may request access to the data we hold about you at any time.
• Right to Rectification: If any information is incorrect, please contact our support team to have it corrected.
• Right to Erasure: You may request deletion of your data a specified period after account closure.
• Right to Opt Out of Marketing: You can opt out of promotional emails or messages at any time.
• Data Portability: You have the right to request a copy of your data in a specific format.

77kk's privacy policy and services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from minors.

If a parent or authorized individual believes a minor's information has been collected, please contact our support team immediately.

77kk does not retain data longer than necessary. Retention periods vary by data type under our privacy policy:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: 5–7 years as required by law.
• Closed account data: deleted 3 years after closure.
• KYC documents: up to 2 years after verification is complete.
• Support chat logs: automatically deleted after 1 year.

77kk may update this privacy policy at any time. The revised date will be clearly shown at the top of the page after any change. For significant updates, a notification will be sent to your registered email.

If you have any questions or concerns about this privacy policy, please reach out to our dedicated support team. We are available in English 24 hours a day, 7 days a week.

For more details, please visit our Terms and Conditions and Responsible Gaming View page.